Privacy Policy

1. Introduction

Welcome to Smile Dental Care ("we," "our," or "us"). We are committed to protecting the privacy and security of your personal and medical information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or receive treatment at any of our branches.

2. Centralized Patient Records & Multi-Branch Access

• You can visit any of our branches for follow-up appointments.
• Doctors at any branch can access your full treatment history to provide consistent care.
• You do not need to carry physical files when moving between branches.

3. Medical Disclaimer

All treatments carry potential risks and limitations. Our team will explain these to you before any procedure. By consenting to treatment, you acknowledge that while we strive for the best possible outcome, we cannot provide an absolute warranty on medical procedures.

However, we serve various types of post-treatment support and checkups as per our clinic protocols to ensure your well-being.

4. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, age, gender, and address.
• Medical History: Past dental issues, allergies, current medications, and X-rays.
• Treatment Records: Clinical notes, diagnosis, and treatment plans generated during your visits.

5. How We Use Your Information

Your data is used primarily for:

• Diagnosing dental conditions and planning treatments.
• Communicating appointment reminders and follow-ups via SMS or phone.
• Processing billing and payments.
• Internal audits to improve our service quality.

6. Data Security

We implement industry-standard security measures to protect your digital records. Access to patient data is restricted to authorized medical and administrative staff only. We do not sell or share your personal data with third parties for marketing purposes.

7. Contact Us

If you have any questions regarding this Privacy Policy or your medical records, please contact our administration: